Refund & Cancellation

1. Certification Refunds

At AEO Institute (operated by M M Info Care), we provide digital certification and educational content. You may request a full refund within 14 days of purchase for any reason.

2. 14-Day Money-Back Guarantee

If you are not satisfied with your purchase for any reason, you are eligible for a full refund within 14 days of purchase. No questions asked.

3. How to Request a Refund

To request a refund, please contact our support team through our contact form with your:

• Order Number / Paddle Transaction ID
• Reason for the request
• The email address used for the purchase

4. Processing Refunds

Refunds are processed through Paddle and will be credited back to the original payment method used. This usually takes 5-10 business days to appear on your statement.

5. Policy Updates

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated revision date.